智能机场解决方案

The passenger journey is a vital process that links travellers with airports and airlines, 从订票到到达目的地. Digital transformation is moving the journey from a ‘connected’ passenger experience to a ‘smart’ experience to satisfy new expectations at each step along the way.

Alcatel-Lucent Enterprise provides the ATI sector with the smart airport solutions to connect their subsystems, 由IT网络组成, 语音通信, cloud solutions, 专业服务, 从设计到实现. In addition, 创新室内地理定位技术, 物联网通信, 云工作流程, 支持人员与业务流程之间的新交互.

从连接机场到智能机场

• 超越乘客期望，实现无故障的旅程
• 优化运营效率并遵守计划
• Proactively protect passengers, staff, and assets with increased safety and security

打造更安全、更友好的机场

Passengers value independence throughout their journey, especially if it means less wait time. Digital transformation takes the passenger journey to new heights and satisfies new expectations at each step. Rainbow CPaaS and 基于位置的服务 can be integrated into the airport’s mobile application to allow passengers to access information and services. 这包括登机门, booking flights, 兴趣点, 以及机场或航空公司工作人员的实时协助请求, 使用语音或视频通话.

优化日常运营就是改善决策过程, 加强维修程序, 遵守时间表. Coordination and collaboration between stakeholders are key to ensure quick recovery when operations are interrupted – without breaking the budget. 物联网的采用，很聪明 运行控制中心, asset tracking, and integrating communications into business processes are fundamental for success. For example, 飞行管理, crew members, and other stakeholders can collaborate and share real-time information regarding the progress of the required tasks to allow flights to depart on-time.

Increasing safety and security will be always the top priority for ATI operators. 彩虹CPaaS，与网络基础设施一起支持 IoT 生态系统，提供独特的解决方案，从设备收集信息. Communicating and collaborating with the right stakeholders enables quick incident resolution that can affect the safety and security of passengers and staff. For example, a group chat room for the security team lets them notify members of any incidents which allows them to quickly coordinate actions. Additionally, 乘客可以积极参与安检过程, using CPaaS services integrated into airport/airlines application to identify suspicious activities.